Life of Design Network ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lifeofdesignnetwork.com, use our services, participate in our SMS messaging program, complete assessments, or otherwise interact with us.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

• Contact information: Name, email address, phone number, and mailing address when you submit a form, book a discovery call, or sign up for our programs.
• Assessment data: Responses to our Inner CEO Alignment Audit and any other diagnostic tools, including the resulting scores and personality profile information.
• Coaching information: Details you share during coaching sessions, intake forms, goal-setting exercises, and related communications.
• SMS opt-in data: Mobile phone number and consent records when you subscribe to our SMS messaging program.
• Event registrations: Information provided when registering for events, workshops, or speaking engagements.
• Payment information: Billing details processed through our third-party payment processors (we do not store credit card numbers directly).

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, referring URLs, and device identifiers.
• Usage data: Pages visited, time spent on pages, links clicked, and other browsing behavior on our website.
• Cookies and similar technologies: We use cookies and tracking pixels to improve site performance and understand visitor behavior.

2. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our coaching services and programs
• Deliver assessment results and personalized recommendations
• Process bookings, registrations, and payments
• Send SMS messages, email communications, and notifications you have opted into
• Respond to inquiries and provide customer support
• Notify you of upcoming events, workshops, and speaking engagements
• Analyze website usage to improve our content and user experience
• Comply with legal obligations and protect our rights

3. SMS & Mobile Information

If you opt into our SMS messaging program, the following applies:

• We collect your mobile phone number and consent records.
• We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing or promotional purposes.
• Mobile information may only be shared with trusted service providers who help operate our SMS program (e.g., our SMS platform provider) or as required by law.
• You may opt out at any time by replying STOP to +1 (801) 541-9619.
• For full SMS program details, see our SMS Terms & Conditions.

4. Assessment & Coaching Data

When you complete our Inner CEO Alignment Audit or similar diagnostic tools:

• Your responses and results are used to provide personalized insights and coaching recommendations.
• Assessment results may be emailed to you and stored in our customer relationship management system.
• We treat all coaching-related information as confidential and do not share individual results publicly without your explicit consent.
• Aggregate, anonymized assessment data may be used for research, program improvement, or content creation (with no personally identifying information).

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Trusted third-party vendors who assist with website hosting, email delivery, SMS messaging, payment processing, scheduling, and CRM management (e.g., Go High Level, Stripe, Google).
• Event partners: When you register for a co-hosted event, limited information (name and email) may be shared with the co-host for event coordination purposes only.
• Legal requirements: When required by law, court order, or governmental regulation, or to protect our rights, safety, or property.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our site.
• Marketing cookies: Used to deliver relevant content and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

7. Third-Party Services

Our website and services integrate with third-party platforms that have their own privacy policies. These include but are not limited to:

• Go High Level (CRM, email, SMS, booking)
• Stripe (payment processing)
• Google (analytics, fonts, calendar)
• Social media platforms (Instagram, LinkedIn, Facebook)

We encourage you to review the privacy policies of these services. We are not responsible for the privacy practices of third-party platforms.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, comply with legal obligations, and resolve disputes. When information is no longer needed, we will securely delete or anonymize it.

10. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-out: Unsubscribe from marketing emails or SMS messages at any time.
• Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, contact us at [email protected].

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

12. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, email [email protected].

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us